Core Music - Privacy policy

Last Updated: 02/11/2023

1. Introduction

Welcome to Core Music! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

2. Information We Collect

2.1. Personal Information: When you create an account, make a purchase, or contact us, we may collect information such as your name, email address, phone number, postal address, and date of birth.

2.2. Payment Information: We collect payment details when you make a purchase on our website. Please note that we do not store your payment information; it is securely processed by our payment service providers.

2.3. Log Data: Our servers automatically collect information about your device and how you use our website. This may include your IP address, browser type, pages visited, and timestamps.

2.4. Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more details, please refer to our Cookie Policy.

3. How We Use Your Information

3.1. Order Processing: We use your personal information to process your orders, provide customer support, and deliver products to you.

3.2. Communication: We may use your contact information to send you updates, order confirmations, and marketing materials. You can opt out of promotional emails at any time.

3.3. Analytics: We analyze website traffic and usage data to improve our website and services.

4. Legal Basis for Processing

We process your data based on the following legal bases:

  • Contract performance: To fulfill our obligations under a contract with you.

  • Legal obligation: To comply with legal requirements.

  • Consent: When you have provided your explicit consent for specific processing activities.

  • Legitimate interests: To pursue our legitimate interests, provided they do not override your rights and interests.

5. Data Subject Rights

You have the following rights under GDPR:

  • The right to access your personal data.

  • The right to rectify inaccurate data.

  • The right to erase your data (subject to legal requirements).

  • The right to restrict processing.

  • The right to data portability.

  • The right to object to processing.

  • The right to withdraw consent (if applicable).

To exercise your rights or request more information about our data practices, please contact us using the details provided in Section 8.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. For specific retention periods, please refer to our Data Retention Policy.

7. International Data Transfers

If we transfer data outside the European Economic Area (EEA), we implement appropriate safeguards to ensure data protection in compliance with GDPR. For more information, please contact us.

8. Contact Information

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

Core Music

14 a/b Gilesgate

Hexham

Northumberland

United Kingdom

NE46 3NJ

info@coremusic.co.uk

01434 601 993

9. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any material changes, and it is your responsibility to review and agree to the updated policy.

Thank you for choosing Core Music and entrusting us with your personal data!